1. If you find the product defective within 7 days from the day you received the item, we are happy to exchange a new replacement for you.
2. Call us at +6017-3951915 or email us at [email protected] and provide us the following details
- Order number
- Name and phone number
- Item name
- Product defect
- Tax invoice
3. Once we verified the product is suitable for new replacement, customer is to resend back item and provide tracking number for Pineapple.my