Return Policy

Return Policy

1. If you find the product defective within 7 days from the day you received the item, we are happy to exchange a new replacement for you.

2. Call us at +6017-3951915 or email us at [email protected] and provide us the following details

  1. Order number
  2. Name and phone number
  3. Item name
  4. Product defect
  5. Tax invoice

3. Once we verified the product is suitable for new replacement, customer is to resend back item and provide tracking number for Pineapple.my

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